Universal Factory Direct, LLC was estabilished in 1998 in beautiful Portsmouth NH.

  • We are a family owned business and have stayed that way since 1998.
  • We don’t work out of fancy retail spaces, and we don’t have 10 salespeople on the floor.
  • We don’t spend a lot of money on TV and radio advertising that drive the cost of the product through the roof.
  • We keep it simple with a 25,000 sq. ft. building,  4 kitchen designers and 3 delivery guys.

One of the attractive features at Universal is the availability of our inventory.

Our In-House line of cabinets can be available for delivery in just 9 days.

We're the best of both worlds, internet pricing with local service and showroom.

Kevin Slover - Founder ( Retired )

Established in 1998 with a Red F150 and his son Kolby buckled in the front seat delivering mattresses and furniture. UFD started as Universal Furniture & Mattress in storage lockers across the street from our current warehouse.. The concept was simple a great marketing system and great deals.. Selling mattresses and cherrywood dining room sets.. The business quickly evolved into many lines of furniture all with great deals .. The mantra ... cut out "The Middle Man" keep our overhead low and pass those savings along to the customer.. In 2002 we added hot tubs and sold 350 hot tubs a year all over New England.. They had great deals and the word spread.... In 2007 Universal purchased their 25,000 sq ft building, the business operates out of 1 side and the other side has been rented to the same tenent for the last 8 years. In 2007 UFD stumbled into the kitchen cabinet business applying the same marketing and "cut out the middleman" strategy ... At that time UFD sold only 4 styles of cabinets.. Now its evolved to 6 brands and an unlimited selection.

All of our products come with a full warranty, you’ll never feel like you’re stuck, we will work with you until we get it right.

Hot tubs & kitchen cabinets... thats what we do.

We hope to earn business from your friends and family . 42% of our business comes from repeat customers & referrals and that’s how you can pay us back from the great savings and delivery service we offer.

At Universal , yu won’t pay $15,ooo for a hot tub either; our 5 person loaded with jets and a cover is only $5,900!

Customers come in all the time with kitchen cabinet quotes of $15,ooo dollars and they can get it from us for $7,200. If your kitchen is smaller or larger it doesn’t matter to us, you will enjoy huge savings on top quality regardless of size.

Well that’s our story in a nutshell, we started out of 3 storage lockers back in 1998, my office was the front seat of my truck and today we all have our own offices and a 25,000 sq. ft building that we own.

We have delivered as far south as Maryland and as far north as the Canadian border.

We don’t let little things like distance and logistics stand in our way of making someone happy with a new hot tub or a set of kitchen cabinets.

So if you’re coming from a distance; make a day of it and stay for lunch or dinner in Portsmouth or maybe take advantage of the nice shopping we have!

Don’t forget the fact that there is NO SALES TAX IN NH !

With over 20,000 happy customers to date, we hope you decide to visit Universal soon so we can add you to our list of satisfied customers!

Warehouse & Delivery Manager

Mark Slover
603-969-2646 (Call or Text)

Our Hours

We are open 6 days a week and Sundays By Appointment Only. For the best service for a free kitchen design and quote you can schedule an appointment with one of our designers here "Schedule a Free Design & Quote". Our designers have design appointments each day so its best to have an appointment to make sure someone is available to help you. If you want to just stop in Mon - Fri 10-4 and Sat 10-1pm are our open hours.

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