Dear Valued Customer, 

Our hearts go out to everyone who has been personally impacted by the coronavirus (COVID-19). Please know that the well-being and safety of our employees and our customers is our top priority. We are closely monitoring the situation and adjusting our business practices accordingly.  

Here is what we are doing: 

• We’re taking sensible steps to help protect the health and safety of our employees and their families. This means increased cleaning procedures throughout assembly, work,  facilities and offices to reduce the potential spread of the virus and to help keep employees & customers safe.
• We are practicing social distancing and cleaning each work area before and after each persons design consultation. 
• We are honoring the wishes of customers and offering virtual design along with screen shares.. And of course doing quotes by email as well.. 
• We are building and shipping cabinets and we have not been informed by any of our suppliers about any delays or potential delays. All of our manufacturing facilities are fully functional and producing products on our normal schedule. Of course, there could be some shipping delays. If this occurs, we’ll notify you as quickly as possible through our normal channels and processes. 
• We are taking your calls & emails.. 
  • Joe White 612-490-1331 joe@kitchencabinetoutletnh.com 
  • Jake Platenik 651- 767-1012 jacobmarkplatenik@gmail.com
  • Jen White 651-226-3145 jen.universalfactorydirect@gmail.com
  • Kevin Slover 603-969-2055 sloverk@comcast.net
  • Angela Duquette ( Office Manager) sloverk@comcast.net
  • 603-294-0006 Office Line  

All of these numbers are personal mobile phones. We thank you for your patience if you do experience a delay. We’ll be working as quickly as we can to answer your call. 

What I’ve shared with you is what we are doing today, but as you know, this situation can change quickly. Each day we will assess the dynamics impacting our business and act with transparency. Rest assured that we will communicate any changes to our operations quickly 

We recognize this is a very challenging time for all. We remain deeply committed to the safety of our employees, our customers, and our communities. Thank you for your business and your partnership.

Please take care and stay well,

Kevin Slover Owner 

Universal Factory Direct, LLC